OneMedicalGroup
NHS
select

Frequently Asked Questions

New Premises FAQs

How does it work?

We will invest in the development of new, custom designed premises built around your service requirements which we will then lease back to you on a bespoke lease agreement to suit you and your partners. 

How much will it cost me?

To help kick start your project we will absorb all the risk and associated cost for site acquisition, development planning and consultancy fees. All you have to cover is your legal fees and the removal costs from your old to your new premises. Third party income generation can be important to the success of schemes and we will find additional tenants if needed.

How much input will I have in to the final design?

The design of your new premises will be engineered around you, your staff and your patients to ensure a bespoke space which meets your every need. To make sure that we are creating the right environment for you to deliver excellent quality care you will have your very own development team, including a dedicated architect, who will welcome your input to help us realise your vision of the perfect practice.

What happens to my existing premises? 

There are a number of options available for your old premises. Dependent on the location and strategic fit of your existing premises we may be able to offer to buy it from you upon relocation. Alternatively, our expert team would be happy to work with you to help you market your property for sale or lease. 

What lease options can you offer me? 

We pride ourselves on being long term investors in all of our premises and have a 25 year lease term as standard to show our commitment to supporting you in delivering excellent care in a high quality environment. We do understand however, that this may not be best for you so we are happy to negotiate lease options to find the right arrangement for you. 

What would happen to the premises if there were changes in our management structure?

It is entirely anticipated that there will be some changes in the management structure of your practice over the life of your lease with us so, as long as we are notified of any changes, and there remains a minimum number of names on the lease following transition, there will be no impact on your premises.

Sale & Lease Back FAQs

What is Sale & Lease Back?

Sale & Lease Back is a very simple process in which we buy your premises, allowing you to release the equity tied up in it, whilst simultaneously leasing it back to you. 

How do you value my property?

We take into consideration all the guaranteed income from the premises, including any income from subtenants such as a pharmacy, along with the age and condition of the building which provides an investment value. This then allows us to work out a true market value figure which can be flexed dependant on the type of lease you enter into with us. We will work with you to liaise with and gain appropriate documentation and information from the District Valuer.

Are there any risks associated with selling my premises for leaseback? 

There are no risks associated with the sale & lease back scheme as we guarantee exclusivity for existing Partners to lease their premises back from us.

Will it cost me anything?

To ensure your confidence in the sale & lease back scheme we ask that you seek and pay for your own legal advice but we will take care of everything else. 

How much would the rent be?

Your rent will be based on the current market value and will be reviewed every three years as agreed with the district valuer.

Will I still have to manage maintenance and repairs to the building?

We offer a range of 'bolt on' services as part of our lease negotiations and would happily include our expert facilities management services in your lease agreement so you're always sure you're delivering care in a safe and efficient working environment.

What lease options can you offer me? 

We pride ourselves on being long term investors in all of our premises and have a 25 year lease term as standard to show our commitment to supporting you in delivering excellent care in a high quality environment. We do understand however, that this may not be best for you so we are happy to negotiate lease options to find the right arrangement for you. 

Facilities Management FAQs

What is Facilities Management?

Our facilities management team offer a range of services from basic cleaning services, and Planned Preventative Maintenance to specialist services including workplace management and energy consultancy. 
Other services include:
- maintenance of hard and soft services
- management of statutory health and safety requirements 
- reactive calls and installation
Our team will work with you to provide a bespoke integrated facilities management solution to provide a safe and efficient working environment. 

What is the difference between hard and soft services?

Management of HARD facilities refers to the maintenance and repair of the fabirc of a building including:
- Air conditioning
- Lifts
- Heating
- Internal / external decoration
- Building Management Services
- Fire Alarms
- Security
- Emergency Lighting
- Portable Appliance testing 
- CCTV installation, maintenance and repair

Management of SOFT facilities includes but is not limited to:
- Cleaning including litter picking
- Soft and hard landscaping
- Glazing
- Door entry systems / door release mechanisms
- Snow clearing and gritting
- Handyman service
- Man safe
- Roof repair and maintenance

 

What're the benefits of outsourcing facilities management?

By outsourcing your facilities management to us you will have the peace of mind of knowing your premises is being will looked after whilst freeing yourself of managing complex supply chains. Your account will be managed by one of our friendly premises team who will be your main contact for all your FM needs so when you have a problem you know exactly who to call for help.

Who will manage the day to day maintenance of my building?

It is our responsibility to monitor your premises and make sure that it is in the optimal condition for delivering care. To do this, we employ a range of local trade and national contractors to manage facilities across our Group, ensuring excellent quality services which offer great value for money. 

Who will manage the day to day maintenance of my building?

It is our responsibility to monitor your premises and make sure that it is in the optimal condition for delivering care. To do this, we employ a range of local trade and national contractors to manage facilities across our Group, ensuring excellent quality services which offer great value for money.