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Westgate Surgery Otley

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Welcome to Westgate Surgery

The doctors and staff at Westgate Surgery welcome you to the surgery  and aim to provide you with the best possible standard of care.

Some of you may have seen the press article in the Wharfedale Observer about MP Alex Sobel’s claims about Westgate Surgery.
 
We are very disappointed with the content of the article and believe this does not reflect the good working relationship and the service we provide our patients. 
 
Our dedicated Westgate team is committed to working hard to constantly improve our service to patients and we believe working together is key to supporting our community.  We positively welcome feedback from patients and are always open to new members for our Patient Participation Group. 
 
Thanks for your ongoing support for the Westgate team.

 

Opening Hours

Monday 8.00am - 6.00pm 
Tuesday 8.00am - 6.00pm
Wednesday 8.00am - 6.00pm
Thursday 8.00am - 6.00pm
Friday 8.00am - 6.00pm
   

We offering bookable appointment slots between the hours of;

8.30am - 11.30am & 1.30pm - 6.00pm

Some early appointments are available on certain days between 7.00am-8.00am; please ring the surgery for more information. 

Visit our website:  Westgate Surgery

Out of Hours

If you require medical advice or attention when the surgery is closed please dial 111 to speak to specialist adviser who will help you access the right care for your need.

If you have a more urgent medical need, for example;

 * severe pain (especially to the chest)
 * severe blood loss
 * prolonged unconsciousness
 * extreme difficulty in breathing
 * a prolonged fit 

You should dial 999 for specialist advice and medical attention.

Friends and Family Test at Westgate Surgery

In March 2018:

78% of patients at the Westgate Surgery would recommend the service to family and friends.

This figure was taken from our NHS Friends and Family Test (FFT) which is the patient questionnaire we use to help us to understand whether our patients are happy with the services we provide. The FFT is a quick and anonymous way to give your views after receiving care or treatment across the NHS.

If you would like to complete your own FFT or to view more results simply click here.

Getting here

Westgate Surgery is situated just off Westgate in Otley, opposite the front entrance to Waitrose supermarket. There are designated bay parking spaces at the front of of the building for patients and carers.

Not sure how to find us? Simply enter your postcode and final destination in to this handy journey planner and it'll do the rest...

Your named GP

Here at the Westgate Surgery we have nominated a named GP to be accountable for the care of each of our patients. The purpose of this is to ensure that our patients have a named individual who they know is responsible for the overall care they receive at the surgery. 

Having a named GP assigned to you DOES NOT mean that you are obliged to see that GP; you are welcome to continue to make appointments to see any of the GPs at the surgery.

If you would like to know the name of the GP who is accountable for overseeing your care, please contact the surgery and we will be more than happy to inform you.